Get In Touch
Your logistics needs are our priority. Whether you have inquiries, require a quote, or need assistance with a shipment, we’re here to help. Reach out to us today to experience exceptional service and reliable solutions for all your freight forwarding requirements.
Connect With A Call
(786) 965-7481
Office Location
Miami, FL 33190
FAQ
Your Questions Answered Here
We’ve compiled answers to our most frequently asked questions to help you find quick solutions and understand our processes better.
How Do I Get a Shipping Quote?
Simply fill out our online form, or contact us directly via email or phone. We’ll need details like the origin, destination, and description of the cargo to provide an accurate quote.
What Information Do I Need to Provide for a Quote?
Essential details include the pickup and delivery locations, the size and weight of the cargo, desired shipping mode (air, sea, or land), and any special handling or insurance requirements.
How Are Shipping Rates Calculated?
Rates are determined by various factors including the shipping mode, distance, weight and dimensions of the cargo, and any additional services like expedited shipping or special handling.
What Is the Maximum Weight or Size for a Shipment?
We handle shipments of various sizes and weights. Specifics might depend on the shipping mode and destination. Contact us with your cargo details for precise information.
Can I Track My Shipment?
Yes, we provide tracking services for your shipment. Once your cargo is dispatched, you will receive a tracking number which you can use to monitor its progress.
How Do I Ensure My Shipment Is Safe During Transit?
We prioritize the safety of your shipment. Our team ensures secure packaging and handling, and we also provide insurance options for additional security.
What Happens If My Shipment Is Delayed?
We strive to ensure timely deliveries, but in case of delays due to unforeseen circumstances, our team will communicate promptly and work to resolve the issue efficiently.
Do You Handle International Shipments?
Yes, we offer comprehensive international shipping solutions via air, sea, and land to ensure your cargo reaches its destination, no matter where in the world.
How Can I Get Assistance If I Face an Issue?
Our customer support is available to assist you. Feel free to contact us via email, phone, or through our website for any help regarding your shipments.
How Do You Ensure Compliance with Customs and Regulations?
Our knowledgeable team is well-versed with customs processes and ensures that all shipments comply with international laws and regulations to facilitate smooth transit.